Rental Terms and Conditions
- The Hire company refers to us, KC TIMES CO
- The Client refers to any individual, company or couple who agree to hire items from us, KC TIMES CO.
- The Item/s refer to all hire signage, signage easels, signage bases, wishing wells, table accessories and any other item from our hire collection supplied to the client by KC TIMES CO.
Conditions of Hire
The client agrees to have read, understood and acknowledged all terms and conditions and by way of making payment, agrees to all clauses in this document.
Acceptance of our Terms and Conditions: To secure the item/s for your booking, the deposit needs to be paid by the due date given and the hire agreement accepted which acknowledges that you have read and agree to our hire terms and conditions. Should this not be actioned by the due date, KC TIMES CO has the right to hire any item/s to another client.
Timeline: Hiring of the item/s will begin from the commencement date specified by KC TIMES CO and shall be collected or returned to KC TIMES CO by the date specified by KC TIMES CO.
Deposit: A non-refundable 50% deposit (This 50% includes the total booking amount, security bond and delivery/collection fee) is required at the time of the booking to secure your chosen item/s. The balance of the booking shall be paid by the client 14 days prior to the event date. All payments must be made by direct deposit by official invoice or credit card into KC TIMES CO bank account by the due date specified. Please note, that should the final payment not be made 14 days prior to the event date, KC TIMES CO reserves the right to no longer supply any item/s for the event. No deposit will be returned, should this occur.
Cancellation Policy: The client may cancel an order at anytime, however, the client acknowledges that they will forfeit the deposit placed to secure their hire item piece.
Security Bond: Every item in our hire collection does require a security bond to be paid by the client and held by KC TIMES CO, which will be returned upon safe return/pickup of all items in the same condition they were hired out as.
Every item in our hire collection catalogue does require a security bond to be paid by the client and held by KC TIMES CO, which will be returned until the safe return/pickup of all items in the same condition as were hired out to the client. All bonds will return to the client minus any fee incurred either due to late fee/extension fee and breakage/damage fee. The amount of bond held is $50 for all signage stands, backdrops, wishing wells and signage. For all smaller styling pieces, a $25 bond will be held.
Late return fees: A return fee of $15 per day will be charged where the client does not return the item/s by the due date, outlined in our agreement.
Damaged/Lost/Stolen/Un-returned items: Upon delivery and return of the item/s to KC TIMES CO premises, the client has full responsibility for all/any item hired. The client agrees to protect the hire item/s from the elements during the time of hire. All item/s collected and returned by the client shall be delivered back to KC TIMES CO premises in a clean and well-maintained condition. Should an item be damaged whilst in the possession of the client, it is the client's responsibility to notify KC TIMES CO immediately after the event, should the item not be in a satisfactory condition. It is then at the hire companies discretion to charge the replacement fee, which is outlined on each agreement specified to each item.
Delivery, Collection and Setup: Fees will be charged to the client for any delivery and retrieval of hire item/s. The fee per distance is outlined as below, where we only travel up to 25km out of our Carindale studio's radius.
- Up to 5km, $10.00
- Up to 10km, $20.00
- Up to 15km, $30.00
- Up to 20km, $40.00
- Up to 25km, $50.00
The client will be advised of the delivery fee once all hire item/s have been decided upon. This fee may be subject to change should the client then change the amount of item/s hired.
Delivery and retrieval will occur at the business or venue location at an agreed time. For those hire items available for the client to pickup/return, these shall be collected on an agreed day at an agreed time at our Carindale premises, where this will be outlined on our agreement.
The hire item shall begin and end at the time of delivery/client pick-up and return/retrieval, at the location agreed by both the client and KC TIMES CO.
Photos: The client consents to allow KC TIMES CO to use any images shown on social media that displays the creative use of any item/s hired while at the client's events. The client company will endeavour to credit any photographers and other suppliers involved.
Insurance: Once items are delivered/picked up, the client assumes all responsibilities and liabilities relating to the agreed item/s while in their possession until they have been collected/received back by KC TIMES CO.
Disclaimer: The hire company shall in no way be held responsible or accountable for any injury, death or loss of income caused to the customer, guests, staff at event venues or any third parties or properties due to the hire item/s provided by KC TIMES CO.